All items tagged with technical support (9)

July 25, 2023 by Joao Martins

WiSA Launches New Tools for Implementing, Managing and Testing WiSA-Enabled Products

WiSA Technologies announced two new tools designed to streamline the development and manufacturing of WiSA E (Embedded) and WiSA DS (Discrete System) implementations. The new WiSA Server, in combination with the new Product Support Engineering Tool (PEST), enable faster time-to-market as well as comprehensive management of testing and other aspects of the manufacturing process.

Tektronix Global Engineer Survey 2021 Results Announced

September 27, 2021 by Cristina Costa

Tektronix Global Engineer Survey 2021 Results Announced

Engineers want a long lifetime from their test and measurement instruments, according to a global survey of nearly 1,300 professionals, conducted by Tektronix between April and May 2021. The survey also finds engineers want to be able to cope with rapid advancements in technology, and want more technical support from test and measurement vendors.

Powersoft Extends Free Warranty to Five Years on All Rack Amplifiers

February 22, 2021 by audioXpress Staff

Powersoft Extends Free Warranty to Five Years on All Rack Amplifiers

Italian audio manufacturer Powersoft has announced a further 12-month warranty on their renowned rack amplifiers for all users who register their product for free on Powersoft’s online portal, MyPowersoft. This free extension brings the total warranty length, including the four years standard warranty, to five years. As of Monday, February 22, 2021, anyone buying Powersoft amplifiers on or after this date will need to register their product on MyPowersoft within 30 days of purchase to benefit from the extended extra year warranty.

Powersoft Premieres New-Look Website and Online Portal Resource

September 17, 2020 by audioXpress Staff

Powersoft Premieres New-Look Website and Online Portal Resource

Powersoft has launched its fully overhauled website, with a clean new layout and simple navigation structure designed to help users to quickly and easily access essential information, while offering a comprehensive understanding of the company’s value proposition, technologies and solutions. The new website is also fully responsive, meaning that it is compatible with all browsers and can easily be navigated using any mobile devices.

Loudspeaker Industry Sourcebook 2020. Now Available Online!

July 1, 2020 by audioXpress Staff

Loudspeaker Industry Sourcebook 2020. Now Available Online!

In the best annual tradition of the Loudspeaker Industry Sourcebook, the 2020 edition contains updated company listings and so much more. In this edition, readers will find several must-read articles from some of the finest industry leaders, interviews with audio professionals on trending industry topics, and our annual industry reports about the state of the industry. Now online!

Shure Launches New Tech Portal for All Its Technical Product Information

June 30, 2020 by audioXpress Staff

Shure Launches New Tech Portal for All Its Technical Product Information

Shure continues to focus on improving its customers’ experience and is now introducing the new Shure Tech Portal, an interactive technical resource library developed for systems integrators, dealers, audio engineers, service providers, consultants, and other professional and technically-minded users. The Portal provides fast and direct access to complete product and technical information, document downloads, and resources to support the specification, design, deployment and operation of Shure products across all markets and applications.

Listen Presents Working from Home with SoundCheck Video Series

April 23, 2020 by audioXpress Staff

Listen Presents Working from Home with SoundCheck Video Series

Recognizing that working from home, away from the audio lab, is restrictive for many audio engineers, the support team at Listen, Inc. has produced a series of videos outlining some of the things that users can do using SoundCheck without all their usual test hardware, enabling developers and audio engineers to be productive when working from home. The videos span from cleaning up test sequences, to exploring offline analysis, using the recall step, to learning the new SoundCheck 18 features and more.

Avid Encourages Pro Tools Users to Upgrade Now To Get Cloud Support and Next Year’s Upgrades

November 17, 2014 by audioXpress Staff

Avid Encourages Pro Tools Users to Upgrade Now To Get Cloud Support and Next Year’s Upgrades

Avid has embarked in a completely new product architecture for its audio, video and newsroom solutions, which basically requires that all users get connected with cloud services to take advantage of what the company calls Avid Everywhere. To encourage its user base to follow the company’s vision, Avid is promoting new licensing for Pro Tools, giving access to future cloud features and software upgrades through March 2016.

Sound Devices Opens New European Service Center in Berlin

August 18, 2014 by audioXpress Staff

Sound Devices Opens New European Service Center in Berlin

With the creation of a new European subsidiary in Germany, Sound Devices has announced the opening of its new European Service Center. The new facility in Berlin-Adlershof will extend product service and provide shorter repair turnaround time to the company’s growing international customer base.