“With more people working from home, and companies shifting to virtual meetings rather than face to face, the need for high quality enterprise headsets has never been greater. Furthermore, the unit costs are dropping as the components become cheaper. However, many people now own a pair of very good quality headphones that can compete with enterprise headsets (albeit at a much lower level) when used in a small office environment.”
The report also adds that Bluetooth is being used in favor of DECT in many cases, especially as people were turning to software such as Zoom and Google Hangouts. This trend is predicted to continue as more people work from home, and workers are encouraged to avoid sharing equipment.
"Enterprise Headsets: market growth, trends, ecosystem, and competitive analysis" from SAR Insight & Consulting examines the market for enterprise headsets in detail, including the different market segments (office, call center, aviation and broadcast), the key companies, technological developments, and the incorporation of voice assistants.
The report also forecasts enterprise headset use to 2025, including the impact that consumer headset use will have on enterprise headset sales.
For further information the new report, please contact Peter Cooney, Principal Analyst & Director, SAR Insight & Consulting.