LiveVox Announces Acquisition of Speech Analytics Specialist Firm SpeechIQ

LiveVox, the customer service and digital engagement tools company, announced the acquisition of SpeechIQ, a speech recognition and voice transcription technology company. LiveVox is a one-stop-shop for cloud-based CRM, call-center, contact center and customer engagement service platforms, unifying all conversations and interactions in one place. Adding voice recognition, voice to text transcription and analytics is obviously a great add-on for LiveVox.