As trade shows are returning to in-person gatherings, Jabra used the opportunity at ISE 2022 in Barcelona to launch its latest headset designed for office communications, already engineered for hybrid working environments were security needs to be a priority at par with robust call quality.
As a leading manufacturer in personal sound and office solutions, Jabra designed the Engage 55 with the highest DECT security using military-grade 256-bit encryption and noise cancelling technology. This is the best level of security of any wireless headset available, which makes it the ideal solution for those working across all industries, remotely or otherwise. And the Jabra Engage 55 comes with improved noise-cancelling technology and microphone performance, enabling calls in a shared space without any interference. It also has an extensive wireless range, set to enable hybrid call professionals to make calls whenever or wherever they can, taking ‘walk and talk’ to new lengths.
The average Unified Communications user is said to spend more time on calls than ever before. Statistics from Microsoft's research report "The Next Great Disruption Is Hybrid Work — Are We Ready?" show that annual Zoom meeting minutes increased by 3,300% in 2020-21 and there was a 645% increase in active MS Teams users within the same time frame. Further research by Newman & Schwarz also confirmed that a person’s credibility in virtual calls relies on their audio quality; the poorer the quality, the less credible we consider someone to be. When we experience poor quality audio online, our brain naturally strains to figure out what is being said. If this is done continuously, energy and alertness is drained, which then impacts wellbeing and productivity. Getting the online experience right is therefore extremely important to ensuring employees’ do not suffer from virtual fatigue.
With virtual meetings becoming a standard practice for businesses, it's more crucial than ever for employees to be heard and be able to speak freely with their co-workers or customers without being interrupted or having their voices muffled. The Jabra Engage 55 therefore has a noise cancelling and voice enhancing microphone that removes background sounds whilst keeping the user's voice crystal clear for more focused conversation experiences.
With employees being in calls for hours every day, it’s also more important than ever to protect their hearing. Therefore, the Engage 55 also offers additional hearing protection benefits. Jabra SafeTone 2.0 provides speech level normalization, which allows the user to adjust the volume level of incoming calls according to their preferences. The headset also has intelligent acoustic shock protection, which reduces potentially harmful noise levels without affecting the audio quality. As well as this, it has PeakStop at 105dB, the proactive removal of sudden loud sounds and BalancedVoice, in which incoming sound is processed to be clearer without increasing the level.
The current trend of remote working makes companies more vulnerable to cyber-attacks. Therefore, security is more important than ever. Cybercrime rises due to eavesdropping and the data breaches this causes, and there is the growing importance of safeguarding client discussions, which often involve sensitive information. The Engage 55 includes additional features addressing those concerns. The connection between the wireless adapter and the headset is certified to the highest DECT Security – Level C – making it ultra-secure. It also has additional FIPS military-grade 256-bit encryption algorithms to effectively prevent eavesdropping on conversations.
The headset comes with a link 400 USB DECT adapter that is bigger and able to stay securely in place when plugged in. The adapter is not only more advanced than its counterparts, but designed to last.
The lightweight design of the headset also ensures a personalized fit with adaptable ear cups suited for all-day comfort, and there is a choice in wearing styles, with stereo, mono and convertible styles. To save any issues with setting up, the headset comes pre-paired out of the box with a visible status light, which indicates to anyone in the surrounding area if the user is busy and doesn’t want to be disturbed. The new Engage headset works with all leading Unified Communications and Contact Centre platforms, including those from Microsoft (Skype and Teams), Zoom, Cisco, Unify, Amazon Chime, Google Meet, Avaya, Unify and Alcatel Lucent.
www.jabra.com
